Jobs & Internships

Overview

The Gallery Attendant I (GA I) position creates a warm, welcoming, accessible, and enjoyable experience in the museum’s galleries by engaging visitors in viewing and discussing works of art while also focusing on protecting the artworks. Scheduled at either of MOCA’s downtown locations—MOCA Grand Avenue in Downtown Los Angeles and The Geffen Contemporary in Little Tokyo—GA I staff the museum, queuing, and entry points during public hours, special events, and public programs; in addition, they handle ticketing admissions as well as membership sales and service. GA I help ensure visitor and staff compliance with the museum’s code of conduct. On an as-needed basis, they may be assigned MOCA staff office reception desk coverage which requires ability to execute emergency fire panel procedures.
Hourly Rate: $18.97 per hour

Requirements

• Friendly and outgoing disposition; strong communication skills to interact with diverse visitors; understanding of how body language can convey a welcoming yet professional presence.
• Experience dealing with the public in a customer service or hospitality capacity. Hospitality-oriented individuals with strong people skills are preferred. 
• Familiarity with museums; strong interest in contemporary art.
• Ability to handle fast-paced events, as well as to remain focused and attentive during quieter times.
• Exercise and demonstrate good judgment consistently.
• In partnership with security personnel, willingness to act as a “first responder” in emergency situations such as earthquakes, power outages, or incidents requiring medical attention.
• Three days per week minimum availability. Flexible schedule; ability to work evenings, weekends, and holidays, at any MOCA location as assigned. Must have weekend availability which is defined as Saturday and/or Sunday. 

Essential Functions

• Greet, orient, and engage visitors in experiencing art, while protecting artworks on view. All GAs will adhere to museum rules and policies including those set forth in the Visitor Code of Conduct.
• Run check-in and staffing for special events and public programs, including organizing and communicating with people in line.
• Maintain posts in the museum lobby and galleries during public hours and special events.
• Assist MOCA Security in handling fire/life safety protocols, including medical incidents or emergency situations.
• Participate in daily briefings and additional scheduled trainings, including curatorial walkthroughs of new exhibitions. When physical attendance is not possible, watch videos of trainings and walkthroughs. 
• Assist Leads in setting up and striking wayfinding devices, ticketing signage, and visitor engagement collateral. 
• Use Altru and XTruLink ticketing and scanning systems to capture accurate visitor information and process transactions in both free and paid admission contexts.
• Be knowledgeable about MOCA membership benefits and how to join; suggest memberships to visitors.
• Stay up-to-date on museum information by reviewing written all-staff communications and attending all staff meetings.
• Stay up-to-date on policies and procedures as outlined in training sessions, staff meetings, as well as written handbooks and the VE Google Site.
• Assist patrons with accessibility aids; use the two questions outlined in the Americans with Disabilities Act, to ensure proper access for prospective ticket-purchasers with service animals. 
• Perform other duties as assigned.

Upon satisfactory completion of a 90-day probationary period:

• Complete training to act as a Contemporary Art Start ambassador; assist MOCA educators, teachers, and students in implementing on-site tours.
• Complete training to perform the duties of the MOCA relief receptionist as needed Reception desk duties include:
• 
  
  1. Covering MOCA staff offices reception desk during absences or breaks of the regular receptionist, including events outside of public hours, providing information regarding museum services and programs to in-person visitors and telephone callers in a professional and courteous manner.
  2. Assisting with systems and records of access control and parcel control.
  3. Providing parking validations and record recipients. 
  4. Executing fire panel emergency procedures when alarms occur.

Position covered by MOCA/AFSCME Collective Bargaining Unit Agreement: YES

Application:

Overview

The Individual Giving Officer plays a key role in advancing MOCA’s philanthropic goals by cultivating and stewarding relationships with individual donors. Working closely with the Director of Individual Giving and the Chief Advancement Officer, this position identifies and advances major gift prospects, manages a portfolio of approximately 100 donors and prospects with annual giving capacity of $5,000–$10,000, and develops tailored cultivation strategies to deepen engagement and increase support.

The Individual Giving Officer serves as museum liaison for the Projects Council, including coordinating communications, managing renewals, and serves as the primary liaison for the Women in the Arts Luncheon and the Projects Council artist multiple series. Additionally, the role will serve as administrative support for the Director’s Council and Environmental Council. The Individual Giving Officer also is the administrative lead for exhibition fundraising - including preparing decks, boilerplate solicitation letters, prospecting research, following up cross departmentally to ensure asks are made timely and reported into the tracking software. In alignment, this role will also help to manage special funds, such as the Fund for Exhibitions, Fund for Education, and Fund for Performance, in a similar manner.

Additional responsibilities include conducting donor research, preparing briefing materials, tracking progress toward fundraising goals, and maintaining accurate records in the CRM database. The Individual Giving Officer partners across departments to align messaging and leverage key relationships, organizes donor events such as exhibition previews and private tours, and may develop and lead a young patrons group to cultivate future supporters. This position plays a vital role in strengthening MOCA’s donor community and advancing its mission.
Salary: $75,000-90,000 per year

Requirements

• Bachelor’s degree minimum of 3–5 years of experience in development or fundraising, preferably in a museum or cultural institution.
• Strong knowledge of individual giving best practices and strategies, with a track record of cultivating and soliciting gifts from individual donors.
• Exceptional interpersonal skills, with the ability to engage and communicate effectively with a diverse donor base.
• Excellent organizational and project management skills, with attention to detail and the ability to handle multiple projects simultaneously.
• Ability to work independently while being an integral member of a high-functioning team.
• Self-starter able to meet deadlines, work collaboratively and manage several projects at once, including ability to handle confidential information with complete discretion.
• Proficient computer skills and in-depth knowledge of relevant software such as Google Cloud Services, CRM Database such as Altru and Raiser’s Edge, Microsoft Office.
• Excellent verbal, written and interpersonal skills.
• Passion for contemporary art and familiarity with MOCA’s mission and programming.
• Ability to work evenings and weekends as necessary to attend donor events and engagements.
  
  

Essential Functions

Application:

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

Please to submit your resume and cover letter here.