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Current Positions Available

To apply for a posted position, e-mail your resume and cover letter to hr@moca.org. Upon receiving your resume, we will review your credentials and contact you if they are commensurate with the requirements of the position for which you are applying.

Unless otherwise identified, all job opportunities are based in downtown Los Angeles at MOCA's staff offices located at MOCA Grand Avenue. MOCA is an Equal Opportunity Employer.

Thank you for your interest in MOCA.

Associate Director of Visitor Engagement

Overview:

With the aim of making MOCA a welcoming and meaningful place for visitors, the Associate Director of Visitor Engagement leads a large and multi-level team that handles front-of-house operations including ticketing, membership sales, hospitality, and art protection. Visitor Engagement staff comprise the largest portion of MOCA’s union bargaining unit. Modeling excellence by working a schedule that includes weekends, holidays, and evenings, the Associate Director promotes a strong team-oriented culture while maintaining high standards for customer service, art protection, gallery interpretation, and accuracy of admissions and membership transactions and reporting. The position works across museum departments to advocate for smooth and inclusive wayfinding. This position is responsible for ensuring enforcement of COVID prevention protocols for Visitor Engagement staff and museum visitors.

Essential Functions:

STAFF MANAGEMENT AND TRAINING

  • Recruit, hire, train, and supervise up to 5 Visitor Engagement Leads and up to 80 Gallery Attendants responsible for day-to-day and event-based front-of-house activities including ticketing, membership sales, hospitality, and art protection.
  • Develop, document, and model performance standards and practices that deliver excellence in customer service and art protection during regular public hours, programs, and special events. Coordinate educational sessions with colleagues in Education and Curatorial areas to ensure that front-line staff are confident and conversant in exhibition themes, ideas explored in key artworks, and basic gallery interpretation strategies. 
  • Supervise Visitor Engagement Coordinator, whose duties include maintaining the staffing schedule, reviewing employee timecards; handling day-to-day ticketing, attendance tracking, and membership operations in the Altru and XTruLink software systems; and overseeing front-of-house supplies.
  • Work with Membership Manager and key Advancement Department colleagues to develop and lead strategies for onsite membership sales and upholding high customer service standards for members and donors who visit the museum.

VISITOR EXPERIENCE AND SAFETY

  • Ensure that visitors’ path through the museum from ticketing to exit is smooth, enjoyable, and conducive to meaningful experiences with art. Troubleshoot and resolve challenging situations and visitor interactions.
  • Collaborate with Communications and Education Department colleagues to devise and implement data collection methods to support marketing efforts as well as improving visitor satisfaction and in-gallery interpretive strategies.
  • Coordinate with MOCA Security to implement crowd control measures and enforce the Visitor Code of Conduct. 
  • Train staff to assist MOCA Security in handling fire/life safety protocols, including medical incidents or emergency situations. Organize annual First Aid/CPR certification for department staff.

TECHNOLOGY AND SYSTEMS

  • Ensure that current online and onsite systems such as Altru and XTruLink operate seamlessly, and in a user-friendly manner that allows MOCA to retain and engage visitors and members. Continually research options for best-in-class systems and feasibility of implementation.
  • Develop and monitor Visitor Engagement operating budget.
  • Coordinating with Exhibition Production staff, train Visitor Engagement Leads to perform basic, day-to-day A/V operations for selected art works.
  • Perform other duties as assigned.

HOW TO STAND OUT:

For this role, the ideal candidate will have deep experience in developing standards, procedures, and motivation to sustain a high-performing front-of-house team. High emotional intelligence and excellent listening skills. Familiar with--and open to learning more about-- diversity, inclusion, and accessibility issues as they impact staff and constituents. Fluency with technology and basic accounting.

Requirements:

  • A track record of success in running front-of-house and/or customer service operations, preferably in a hospitality or cultural setting.
  • Strong leadership, training, and coaching skills with a minimum of 2 years’ experience scheduling and supervising teams.
  • Up-to-date on California wage and hour laws. Prior experience working with unions preferred.
  • Must be able to work evenings, weekends and holidays at both downtown MOCA locations.
  • Facility with technology, especially in making back-end system administration work for staff users and customers. Knowledge of Word, Excel and Altru preferred. 
  • Detail-minded with the ability to handle multiple assignments, keep deadlines, and make sensible decisions with good judgment. 
  • Bachelor's degree and interest in contemporary art strongly preferred. 

Application:


Please submit your resume and cover letter to hr@moca.org with the subject line "Associate Director of Visitor Engagement ".

Temporary Preparator

Overview:

Temporary Preparator works under the supervision of the Director of Exhibition Production, the Exhibition Production Manager, and/or Lead Installation Technicians as assigned, to receive, mount, pack and disperse all exhibitions, including loans and works in the Permanent Collection. These functions involve collaboration with the Registration Department, Curatorial Department, and visiting artists and curators working on museum projects. Primary responsibility is the safe and careful handling of all objects placed within the Museum's care, whether owned or borrowed. Because the scope of the MOCA's exhibition program incorporates conventional art forms as well as those which are more experimental in nature, Temporary Preparator will have a variety of tasks and functions to perform, relating to all aspects of construction, fabrication and installation of exhibitions.

Essential Functions:

  • Must be able to competently handle works of art according to proper and safe procedures.
  • Must be able to work well as a team member and relate to a wide variety of staff and non-museum personnel.
  • Must be able to work in a precise and careful manner under stringent deadlines.
  • Must display creativity in solving technical problems, and flexibility in adapting to unusual circumstances.

Requirements:

  • Bachelors Degree in Studio Art, Art History, or Media and Performing Arts. 
  • Minimum of two years' experience working in a museum environment or related field including, but not limited to:  professional artist studio practices, galleries, motion picture and television, theatre and performing arts.
  • Good manual dexterity and visual acuity skills.
  • Must be able to stand for long periods.
  • Must be able to bend and reach to lift, move, and carefully handle artwork.
  • Must be able to lift up to 50 pounds individually.
  • Must demonstrate safe use of tools and equipment including, but not limited to: aerial lifts, various portable and stationary power tools.

Note:  In compliance with the Labor Code 6401 (SB) and General Industry Order 3203 Injury and Illness Prevention Program, The Museum of Contemporary Art has an Injury and Illness Prevention Plan. We deploy a number of systems for identifying, evaluating, and preventing occupational safety and health hazards, in addition to initiating Employee Safe Training with all stationary and mobile power tools and in the handling of all relevant materials and substances.

Physical Demands    

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the incumbent must be able to do the following:

  • Stand for long periods.
  • Bend, stoop, reach, lift, and climb to move materials and carefully handle artwork.
  • Climb up and down stairs and ladders.
  • Reach both above and below shoulder height.
  • Be able to lift up to 50 pounds individually.
  • Manual dexterity to operate manually-controlled equipment and safely handle works       of art. 
  • Ability to visually inspect work; specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus.

Application:


Please submit your resume and cover letter to hr@moca.org with the subject line "Temporary Preparator".

Executive Assistant, Artistic Director’s Office

Overview:

The Museum of Contemporary Art (MOCA) is seeking an Executive Assistant to support the institution’s Artistic Director and manage the Artistic Director’s Office in a highly creative and fast-paced environment.  The Executive Assistant is responsible for the overall effectiveness and professionalism of the Artistic Director’s Office in relation to all areas across the institution, as well as for providing direct support to the Artistic Director. Primary responsibilities include prioritizing the Artistic Director’s time and initiatives, managing and handling day-to-day operations and communications, and overseeing and executing projects. The Executive Assistant reports to the Artistic Director and works in close collaboration with the Chief of Staff and senior management of the museum.

Essential Functions:

  • Managing, prioritizing, and tracking the Artistic Director’s mail and email. 
  • Typing, note taking, and creating follow up action items from various meetings.
  • Tracking, planning, and coordinating the Artistic Director’s calendar and meetings.
  • Assisting in the preparation of and supporting the Artistic Director during museum events.
  • Planning, booking, and coordinating all domestic and international travel for the Artistic Director.
  • Submitting monthly expense reports and assisting in developing and tracking department’s budget.
  • Liaising with trustees, prospects, supporters, artists, government officials, celebrities, gallerists, curators, and press contacts on behalf of the Artistic Director’s Office.
  • Facilitating cross-departmental coordination of the Artistic Director’s projects and initiatives.
  • Conducting artist research, creating artist dossiers, and supporting the preparation of presentations and proposals.

Requirements:

  • Must have live-time dictation skills and wpm 90 and above.
  • Minimum of five years’ experience in progressively responsible administrative roles, preferably in arts, cultural, or other non-profit organizations.
  • Exceptional judgment, professionalism, and discretion in handling confidential and sensitive situations and matters.
  • Excellent verbal and written communication and presentation skills.
  • Proactive problem-solver and self-starter with demonstrated ability to actively prioritize and manage time, juggle multiple duties and tasks, and meet deadlines.
  • Track record of providing exemplary and effective support at the executive level, with professional focus on and commitment to administrative excellence.
  • Ability to maintain a highly professional, positive and flexible demeanor with rapid and shifting priorities.
  • Proven organizational ability, accuracy, analytical skills, and high attention to detail.
  • Knowledge of German or Chinese language desirable.
  • Experience working productively and collaboratively with senior management staff.
  • Tech savvy with strong computer skills, including high degree of knowledge and proficiency in Google Suite, Word, Excel, PowerPoint, and social media platforms.
  • Accessibility and availability to work, as needed, outside of normal business hours in response to urgent and international schedules, and for evening and weekend museum programs and events.
  • Bachelor’s degree in business, arts administration, or related field.

Application:


Please submit your resume and cover letter to hr@moca.org with the subject line "Executive Assistant".

Finance Director

Overview:

The Finance Director ensures the accuracy and appropriateness of the financial activity and reporting for the museum, through their strong knowledge about GAAP, accounting systems, reporting, and business systems interconnectivity and their advanced technical capacity with financial software for monthly closing, general ledger reconciliation, and institution and departmental reporting. The Finance Director manages the reconciliation of cash, endowment and investment activity and balances.  Liaison with the audit team will also be a key responsibility. This role is responsible for supervising the accounting staff and interacting across departments to ensure accurate monthly and annual financial closes. This role will support the CFO with budget forecasting, development, enacting, and monitoring.

Essential Functions:

  • Oversee monthly close and annual close with a focus on clearing AR/AP accounts, releases from restrictions, accruals and reconciliation of special projects. Liaise with department heads to review their regular and special project budget vs. actual reports. (This includes curatorial and exhibitions departments, fundraising projects, etc.)

  • Lead the department in preparing fiscal year-end audit schedules and preliminary federal and state tax returns for review, approval, and submission by the CFO and leadership, (e.g. 990 and other tax returns, 1099, etc.).

  • Work with CFO and CIO to ensure appropriate monitoring of investments (including endowment draw, reporting, etc.)

  • Work closely with the CFO and Finance team members to create, sustain and monitor appropriate and effective forecasting models for cash-flow, revenue, operating budgets and strategic budgets.

  • Reconcile/oversee the reconciliation of Museum bank checking accounts on a monthly basis, and serve as the museum’s primary contact/liaison with the bank. Monthly review and reconciliation of online accounts with PayPal, EBay, Mission Fish and Amazon.

  • Serve as online credit card system administrator which entails card tracking, fraud tracking, and entry of courier card data, review of charges and credit card upload and entry of monthly journals.

  • Review/coordinate/perform reconciliation annually of permanent collection sub ledger.

  • Support for Human Resources management regarding the recording and reconciliation of payroll and benefit entries and the 401K audit.

  • Approve weekly payments via Bill.com, including coding, vendor and entry accuracy for 1099 reporting. Sort and distribute invoices to project managers.

  • Support MOCA store and box office with financial needs including inventory and POS and other system reviews and reconciliation.

  • Perform appropriate back up duties for Senior Accountant and/or CFO support as necessary.

  • Develop and maintain an appropriate and accurate system for tracking fixed assets and depreciation.

  • Work with CFO and Development to develop and maintain cost effective process for the receipt and recording of stock gifts and other non-cash contributions.

  • Oversee and maintain systems for tracking expenses for government and foundation grants and prepare regular financial reports and requests for payments from government agencies.
  • Support the Chief Financial Officer in their role as liaison to Finance and Investments and the Audit Committees of the Board of Trustees.

Requirements:

  • BA/BS in accounting or finance required, MBA or CPA preferred
  • 5 years’ supervisory experience, fiscal analysis, and business accounting in a non-profit, museum sphere preferred
  • A posture of maturity and a desire to build and lead a team
  • Advanced knowledge of MS Excel, General Ledger Accounting Software, QuickBooks, Reporting software such as Fathom, Bill.com, and Paycom


Application:


Please submit your resume and cover letter to hr@moca.org with the subject line "Finance Director".


The Museum of Contemporary Art is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, creed, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, military status, veteran status or any other status protected under applicable federal, state or local laws. Our policy reflects and affirms the Museum of Contemporary Art’s commitment to the principles of fair employment and the elimination of all discriminatory practices.