Overview

Reporting to the Director of Individual Giving, the Membership and Annual Fund Manager will oversee the Membership and Annual Fund programs at MOCA and is charged with meeting funding targets of over $1 million in annual support, contributing to the overall growth of individual giving. The manager is responsible for the museum’s entire membership program, including acquisitions, renewals, upgrades and benefit fulfillment. The manager is also responsible for creating, planning and implementing all aspects of the museum’s twice yearly Annual Fund campaigns targeted to members, annual fund donors and non members.

The selected candidate will effectively grow awareness of MOCA’s Membership and Annual Fund programs; develop and execute a bespoke calendar of programming; serve as a key public interface between the museum and its members; and increase MOCA’s donor base by implementing data-driven tactics. Through targeted direct marketing campaigns via analog and digital channels that include direct mail, email, website, and advertising, the Membership and Annual Fund Manager will establish strategic objectives and implement short-and long-term tactics that leverage MOCA’s brand and mission.
Salary Range: $70,000.00 - $75,000.00

Requirements

• Bachelor's Degree
• Minimum 3 years of membership, marketing, or fundraising experience.
• Broad knowledge of the principles of fundraising and marketing with the ability to participate in all aspects of the gift cycle, including identification, cultivation, point of sale, and stewardship.
• Ability to effectively managing direct mail campaigns targeted to individual donors.
• Proven event management expertise with the ability to take an event from conception through completion.
• Track record of strong customer service experience, an ability to communicate effectively and experience presenting a compelling case for support.
• General knowledge and interest in contemporary art and an understanding of the organizational structure and procedures at museums or other non-profit arts institutions.
• Ability to work independently while being an integral member of a high-functioning team.
• Self-starter able to meet deadlines, work collaboratively and manage several projects at once, including ability to handle confidential information with complete discretion.
• Prior experience in successful appeal solicitation writing
• Knowledge of how to build and track budgets
• Proficient computer skills and in-depth knowledge of relevant software such as Google Cloud Services, CRM Database such as Altru and Raiser’s Edge, Microsoft Office.
• Excellent verbal, written and interpersonal skills.
• Available to work events on evenings and weekends as needed.

Essential Functions

• Establish and execute a strategic vision for MOCA’S Membership and Annual Fund programs, generating income from donors through strategic multichannel marketing efforts.
• Develop and refine membership programming and benefits that reflect MOCA’s mission.
• Create a comprehensive Annual Fund campaign strategy, with clearly defined goals, compelling content, and data-driven tactics.
• Meet or exceed the goals as established.
• Create and implement an annual calendar of Member events.
• Manage all communication, appeals, renewals, upgrades, and stewardship for members and donors.
• Collaborate with internal partners, including Design, Curatorial, and Marketing Departments, as well as outside vendors, to ensure the timely production and approval of print, email, and online campaign assets; guide the development and design direction for these fundraising materials.
• Regularly write fresh copy and content to use across channels.
• Develop calendar and strategy for Annual Fund direct mail and digital marketing efforts.
• Work collaboratively and in coordination with the Director of Individual Giving and Associate Director of Advancement Operations to identify and solicit new prospect pools.
• Partner with Patron Groups Assistant to ensure proper acknowledgment of all gifts, and create stewardship plan for donors.
• Create analytic reports on each campaign and provide YTD revenue analysis to ensure financial objectives are met.
• Provide direction and training to on-site membership sales staff.
• Track revenue and expense budgets.
• Other projects and duties as deemed necessary.
  
  

Application:

Overview

The Senior Manager, AV reports to the Director of Exhibition Production and leads MOCA’s technical production and infrastructure across all departments including capital improvements; audio visual installation for MOCA’s exhibition program; and live production for MOCA performances and public programs. The Senior Manager, AV will lead the management and daily operations of the AV Department. Primary responsibilities include the supervision of all full time and temporary AV staff; overall project management from conception to implementation of all AV related to exhibitions, performances, and museum infrastructure; assisting with the development and oversight of annual departmental and project budgets. The Senior Manager, AV will provide active, collaborative leadership, identify and develop improved procedures and techniques, and work closely with curators, artists, and the full MOCA staff to design and plan AV for all exhibition, collection, performance, and event related projects as assigned. The position is tasked with creating a sustainable infrastructure aligned with MOCA’s mission, values and goals.

The Senior Manager, AV works closely with the Director of Exhibition Production; the Producer of Performance and Programs; The Director of Operations; and Associate Director of Events and Rentals to oversee the development, organization, and technical preparation, planning, and supervision of museum exhibitions, operations, performances, and events. The position provides leadership for all technical and production needs across the institution.

Responsibilities related to exhibition installation include, but are not limited to overseeing the technical design and implementation of equipment for contemporary exhibition installations; working directly with artists to conceive the most effective installation; receiving, mounting and dispersing media-based loans and works in the permanent collection; maintaining the media-based works in MOCA’s permanent collection, in consultation with MOCA’s registration department; and overseeing the execution of projections, audio installations, and lighting. MOCA’s performance program includes the regular presentation of international performance works and new commissions spanning dance, experimental theater and music. The Senior Manager, AV will have experience in live performance production, including rigging and power distribution; as well as extensive knowledge of current industry standards in regard to equipment and safety protocols.

The Senior Manager, AV provides technical leadership and staffing support for large museum events, including MOCA’s annual gala, as well as for rental client events, special corporate donor events, and organizational meetings and presentations.

The Senior Manager, AV will oversee and make recommendations to improve the technical capabilities of all MOCA’s event and performance facilities including WAREHOUSE, a 14000 sq ft multi disciplinary performance space; the Ahmanson Auditorium, a 130 seat theater venue, and The David Laventhol Board Room.
Salary Range: $80,000.00 - $85,000.00

Requirements

• A minimum of five years’ experience with a minimum of two years in a supervisory role and a proven record of delivering world class media-based installations and exhibitions; performance; and event productions in a contemporary art museum; contemporary art gallery; or multi disciplinary visual art space.

• Advanced knowledge of audio visual artworks, including historical works, with a specific focus on installation and conservation.

• Advanced knowledge of the latest innovations in audio; lighting; and projection design.

• Proven experience delivering large scale multimedia projects and world class live performances in museums or non-traditional spaces. Proven ability to work creatively and effectively with artists in order to deliver their vision with high production value and attention to detail while taking into account the budget and needs of the museum.

• Proven ability to build and lead a team, delegate effectively, and hire individuals best suited to the multi-faceted needs of the museum.

• Must be able to multitask on numerous projects while overseeing successful outcomes.

• Good relationships with Los Angeles-based vendors; contractors; and engineers

• Proficiency with Sketchup, Rhino, Auto CAD or other 2/3D design programs.

• Advanced knowledge of electrical and power distribution, particularly as relates to live performance production.

• Experience in the safe handling of artworks and technical equipment.

• Experience in audio and video editing and archiving.

• Must be able to work evenings and weekends as required.

Essential Functions

• Lead the planning, preparation, and implementation of technical installation and production for all of MOCA’s exhibitions, performances, and events.

• Oversee the retrofits and maintenance of MOCA’s performance and event spaces.

• Work with and manage staff and vendors to properly operate and maintain AV, sound and lighting equipment inventory and make recommendations for capital improvements to performance and event facilities as well as MOCA’s overall inventory.

• Oversee the maintenance and stewardship of all time-based media in MOCA’s permanent collection. Includes making recommendations for equipment upgrades, creating installation iteration reports, and inventorying and/or assessing the technical needs of incoming acquisitions.

• Ensure all technical aspects of an exhibition are maintained to an exceptional standard throughout its duration.
  
  

Application:

Overview

As the Director of Marketing, the successful candidate will be responsible for leading the planning, development, and implementation of MOCA’s marketing strategies. They will play a pivotal role in advertising, multi-channel marketing, paid social media advertising, and developing marketing plans for our exciting range of exhibitions. In addition, the Director of Marketing will be adept at enhancing audience engagement and ensuring a consistent and compelling brand message.

The Director of Marketing will report directly to the museum’s Chief Communications Officer (CCO) and manage a team of direct reports.

Key Responsibilities

•  Develop and execute comprehensive marketing plans for MOCA exhibitions and programs
• Guide the strategic marketing and communications function at MOCA in collaboration with CCO
• Oversee the creation and distribution of all marketing materials and communications
• Utilize various advertising channels, including paid social media advertising, to promote the museum’s exhibitions and programs
•  Conduct market research and audience engagement strategies to broaden MOCA's reach
•  Collaborate with various internal and external stakeholders to align on marketing strategies and goals
•  Collaborate with the Social Media Coordinator to develop an effective social media strategy engaging diverse audiences
•  Supervise the production of marketing campaign materials, media purchases, promotional partnerships, website, and email
•  Enhance the museum’s brand in partnership with CCO and other members of senior management.
•  Collaborate with teams, including Visitor Experience and IT, to improve attendance tracking and visitor satisfaction systems
•  Oversee audience research, including development and interpretation of surveys
•  Manage marketing budget and a team of direct reports in the design, marketing, and social media functions

Key Skills:

• Excellent communication
•  Ability to manage change and build shared vision
• Emotionally intelligent, motivating, receptive to feedback, promoting positive culture
• Composure under pressure
• Ambitious, detail-oriented, capable of high-level strategy and operation
• Knowledgeable about contemporary art and culture
•  Ability to delegate and adapt to changing needs
• Familiarity with PR, advertising, branding, website metrics, social media, videography, photography, email communications, and SEO

Qualifications:

• Minimum of 5-7 years of experience in marketing with a demonstrated track record of leadership
• Candidates should have significant marketing and communications experience, preferably in visitor-focused organizations such as cultural, arts, or tourism sectors.
•  Proven success in creating and executing marketing campaigns and strategies, particularly in the digital and social media space
•  Exceptional interpersonal, oral, and written communication skills
• Demonstrated ability to work collaboratively with a team and manage direct reports effectively

Annual Salary: $115,000 - $135,000

Position covered by MOCA/AFSCME Collective Bargaining Unit Agreement: No

Physical Demands:

While performing the essential functions of this job, the incumbent must be able to do the following: sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate computer and other office equipment required. Heavy usage of computers and phones required.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.

The Museum of Contemporary Art is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, creed, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, military status, veteran status or any other status protected under applicable federal, state or local laws. Our policy reflects and affirms the Museum of Contemporary Art’s commitment to the principles of fair employment and the elimination of all discriminatory practices.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

To submit your resume and cover letter, please click here, or email your application materials to hr@moca.org with 'Director of Marketing' written in the subject line.

Overview

Temporary Audio/Visual Technician works onsite under the supervision of the AV Technical manager to provide assistance for MOCA rental events, exhibitions, film and video presentations, performances, lectures and presentations and various other programs at both MOCA locations (MOCA Grand and MOCA at the Geffen Contemporary). Primary responsibilities include preparing, installing, activating, operating, troubleshooting and breaking down audio visual and other equipment in a variety of contexts as well as the upkeep and maintenance of equipment in the museum’s inventory, collection, and as installed in exhibitions. Because the scope of the Museum's programming incorporates conventional art forms as well as those which are more experimental in nature, Temporary Audio/Visual Technician will have a variety of tasks and functions to perform, relating to all aspects of technical installation and live events. Some evening and weekend work will be required.

Essential Functions:

• Responsible for handling, installing and troubleshooting complex artworks, assisting with projection, audio engineering (including live sound), videotaping, and lighting..
• Works with AV Technical Manager and Exhibition Technicians in preparing and installing all AV equipment for exhibitions and with other MOCA staff for programming and events.
• Maintains operations of exhibitions including monitoring all media elements, performing routine maintenance with supervision of AV Technical Manager.
• Assisting in the preparation of exhibitions, including the handling of artworks, light construction and routine maintenance.
• Assists with care, maintenance and tracking of the museum’s A/V equipment.
• In coordination with the AV Technical Manager, provides audio-visual services for live events, including setup and operation of media for museum’s programming, rentals and other functions.
• Must be able to work well as a team member in a professional manner with a wide variety of staff and non-museum personnel in accomplishing projects with high production standards.
• Must be able to work in a precise and careful manner under stringent deadlines.
• Must display creativity in solving technical problems, and flexibility in adapting to unusual circumstances.
• Must be willing to understand and learn new technologies specific to MOCA installs and events
  
  

Requirements:

• Bachelor’s Degree in Film/Video, Theater, Audio Production, Media Arts, Performing Arts or a closely related field strongly preferred. Experience may count towards a degree.
• Minimum experience of two years working with film, video, audio, new media or related production work.
• Computer competency required.
• Basic electrical knowledge required, advanced electrical knowledge preferred.
• Working knowledge of tools and proper application required.
• Must demonstrate safe use of equipment including, but not limited to: media equipment, electrical equipment, personnel lifts, and various portable and stationary power tools. Must be ok presenting both conventional and nonconventional art forms that can be experimental in nature.
• Must be willing to follow Injury Illness Prevention Program.
• Ability to follow a number of systems for identifying, evaluating, and preventing occupational safety and health hazards, in addition to initiating Employee Safe Training with all stationary and mobile power tools and in the handling of all relevant materials and substances.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the incumbent must be able to do the following: 

• Stand for long periods 
• Bend, stoop, reach, lift, and climb to move materials and operate equipment 
• Climb up and down stairs and ladders 
• Reach both above and below shoulder height 
• Be able to lift up to 50 pounds
• Manual dexterity to operate manually-controlled equipment and artwork
• Ability to visually inspect work; specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus.

Rate: $22.93 

This position is covered by MOCA/AFSCME Collective Bargaining Unit Agreement: YES

To submit your resume and cover letter, please click here.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

Overview

Gallery Attendant Is (GA I) will help to create an accessible and enjoyable experience in the museum galleries by engaging visitors in viewing and discussing works of art while also focusing on protecting the artworks. Scheduled at either of MOCAs downtown locations MOCA Grand Avenue in Downtown Los Angeles and The Geffen Contemporary in Little TokyoGA I staff the museum, queuing, and entry points during public hours, special events, and public programs; handle ticketing admissions as well as membership sales and service. GA I help ensure visitor and staff compliance with museum requirements to prevent COVID-19 in public spaces, which may include wearing face coverings and proof of vaccination or negative COVID tests. On an as-needed basis, may be assigned MOCA staff office reception desk coverage which requires ability to execute emergency fire panel procedures.
Hourly Rate: $18.28 per hour

Requirements

• Experience dealing with the public in a customer service or hospitality environment. Hospitality-oriented individual with strong people skills is preferred.
• Friendly and outgoing, possessing strong communication skills to interact with diverse visitors. Understanding of how body language can convey a welcoming yet firm presence.
• Familiarity with museums; strong interest in contemporary art.
• Three days per week minimum availability. Flexible schedule; ability to work evenings, weekends, and holidays, at any MOCA location as assigned.
• Ability to handle fast-paced events as well as remain focused and attentive during quieter times.
• Ability to use good judgment.
• In partnership with security personnel, willingness to act as a first responder in emergency situations such as earthquakes, power outages, or incidents requiring medical attention.

Essential Functions

• Participate in two full-day introductory trainings on visitor engagement strategies, art protection methods, and emergency procedures.
• Participate in daily briefings and additional scheduled trainings, including curatorial walkthroughs of new exhibitions. When physical attendance is not possible, watch videos of trainings and walkthroughs, and log this time into employee timecard system.
• In partnership with MOCA Security Officers, maintain posts in the museum lobby and galleries during public hours and special events
• Greet and orient visitors, engage visitors in viewing art and adhering to museum rules and policies including those set forth in the Visitor Code of Conduct.
• Assist MOCA Security in handling fire/life safety protocols, including medical incidents or emergency situations.
• Assist with check-in and staffing for special events and public programs, including organizing and communicating with people in line.
• Stay up-to-date on museum information by reviewing written all-staff communications and attending all staff meetings.
• Be knowledgeable about MOCA membership benefits and how to join; suggest memberships to visitors.
• Use Altru and XTruLink ticketing and scanning systems to capture accurate visitor information and process transactions in both free and paid admission contexts.
• Execute policies and procedures as outlined in training sessions, staff meetings, as well as written handbooks and supplements.
• Using the two questions outlined in the Americans with Disabilities Act, interview each prospective ticket-purchaser who wishes to bring a service animal into the museum to ascertain that any animal permitted entry is a service animal and not an emotional support animal or pet.
• Perform other duties as assigned.

Upon satisfactory completion of a 90-day probationary period:

• As positions become available and on-site school tours resume, participate in training to opt in to a weekly shift as a Contemporary Art Start ambassador, assisting MOCA educators, teachers, and students in implementing on-site tours.
• Participate in training to perform the duties of the MOCA Staff Offices relief receptionist. Shifts for this position are not guaranteed and will be assigned on an as-needed basis. Reception desk duties include:
  • Covering MOCA staff offices reception desk during absences or breaks of the regular receptionist, including on weekends and outside of public hours, providing information regarding museum services and programs to in-person visitors and telephone callers in a professional and courteous manner.

  • Assisting with systems and records of access control and parcel control.

  • Providing parking validations to staff and record recipients as needed for Wells Fargo, One Cal Plaza, and Walt Disney Concert Hall parking structures. Provide itemized information for expense coding for these parking structures.

  • Executing fire panel emergency procedures when alarms occur.

  • Assisting with the distribution of MOCA payroll checks to GAs.

Application:

Overview

The Senior Preparator works under the supervision of the Director of Exhibition Production and the Exhibition Production Managers to assist in the organization, management, and installation of exhibitions at MOCA and management of MOCA’s collection. Primary responsibilities include supervision of full time and temporary employees, overall management of projects as assigned, assisting with the development of annual project budgets, and working closely with curators, artists, and the full MOCA staff to plan for exhibition and collection-related projects. The Senior Preparator oversees the safe and careful handling, maintenance, and overall stewardship of all objects placed within the Museum's care. Because the scope of the MOCA's exhibition program incorporates conventional art forms as well as those which are more experimental in nature, the Senior Preparator will have a variety of tasks and functions to perform, relating to all aspects of planning, construction, fabrication, installation, and maintenance of exhibitions. This is a full-time onsite position.
Salary Range: $62,400 to $65,000

Requirements

• Minimum of five years’ experience in museum preparation or related field, including professional artist studio practices and galleries. Contemporary art museum experience preferred.
• Minimum one year of supervisory experience.
• Advanced knowledge of museum best practices including the safe handling, care and installation of all art objects, installation hardware, and gallery lighting.
• Advanced fabrication and construction skills; extensive experience working with hand, mechanical and power tools.
• Excellent manual dexterity and visual acuity skills.
• Excellent verbal and written communication skills.
• Ability to multitask on a variety of concurrent projects. Effectively manage details as well as the larger scope of any given project.
• Ability to work nights and weekends as needed.
• Ability to travel domestically and internationally.

Desired Skills

• Experience in multi-media and AV installation.

• Proficiency with Microsoft Office, Adobe CS, TMS, Sketchup, and or other relevant Exhibition Design Software.

• Rigging experience and relevant certification to use forklifts, personnel lifts and other motorized equipment.

• Knowledge of contemporary art.
  
  

Essential Functions

• Working closely with the Registration Department, Curatorial Department, Exhibitions Management and artists, oversee all aspects of exhibition production for assigned exhibition projects, including but not limited to attending meetings, planning and establishing a production schedule, supervising installation teams, identifying vendors, providing installation renderings, designing and fabricating exhibition furniture, and monitoring deadlines and budgets. 
• Work closely with Exhibition Production Managers to identify, lead, coordinate, train, and manage all members of the Exhibition Production Department, which includes both full-time and temporary employees. This includes setting and supervising daily departmental task accomplishment by crew members.
• Represent the Exhibition Production department in the absence of the Director of Exhibition Production or Exhibition Production Manager in meetings, both internal and external to the institution. 
• Develop gallery maintenance procedures with Registrars and Exhibition Production Managers. Oversee Preparators in the maintenance of all gallery spaces, workspaces, and artworks on display or in the collection.
• Using best practices, ensure standards of care and safe handling as set by the Museum are upheld by all team members.
• Oversee receiving, releasing, loading, and unloading shipments of art as assigned. Direct crews in safe loading and unloading of trucks.
• Maintain and replenish inventory of supplies and materials for packing and installation.
• Work in a precise and careful manner under stringent deadlines.
• Be able to relate to, and work with a wide variety of staff and non-museum personnel. 
• Foster a collegial and synergistic environment, contributing to the development of department staff at all skill levels.
• Display creativity in solving technical problems and flexibility in adapting to unusual circumstances.
• Attend all mandatory safety and equipment training sessions. Comply with and uphold safety standards for all equipment use.
• Operate fork/aerial lifts.
• Participate in billing and accounting duties per exhibition or project as assigned.
• Work closely with other departments, particularly Operations, Facilities and Security to provide continued assistance to the greater museum.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the incumbent must be able to do the following:

• Stand for long periods.
• Bend, stoop, reach, lift, and climb to move materials and carefully handle artwork.
• Climb up and down stairs and ladders; comfortably work at heights.
• Reach both above and below shoulder height.
• Be able to lift up to 50 pounds individually.
• Manual dexterity to operate manually controlled equipment and safely handle works of art.
• Ability to visually inspect work; specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus.

Application: